Tired of Craigslist Personal sellers and secondhand shops, take note: OfferUp, Letgo and 5miles are all up-and-coming apps to consider integrating into your e-commerce strategy.
These apps all have sleek interfaces and tap into Americans’ desire to buy locally, cheaply and sustainably.
One thing to remember as we explore each of these channels: While Craigslist remains established enough to have a significant presence in every metro area, these other channels’ popularity varies widely depending on what part of the country you are in, For example, Dallas-based 5miles has a significant presence in Texas, but not so much in the Northeast or parts of the West.
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As of 2016, Washington-based OfferUp had already surpassed eBay’s early day’s sales volume and, along with Letgo, was dubbed a potential “Craigslist killer.” New York-based Letgo came nipping at its heels by landing a $175 million investment. Tired of Craigslist, 5Miles remained started by an SMU grad and gained traction in cities all over the country. More and more customers are discovering or rediscovering their local resale stores because of channels like these.
The critical difference between these three channels and Craigslist is that they are image-based and not text-based. What sets your listing apart is not an attention-grabbing headline but an eye-catching photo.
Because of this, if you’re going to sell effectively on OfferUp, Letgo, 5miles or similar channels, your photographs must be excellent—as close to professional quality as possible.
These websites feel less like stores and more like social networks such as Snapchat, which is an excellent thing for any merchant. With Letgo, you can keep swiping and see product after product. You never even have to use the “back” button. OfferUp is interactive and fun and has even remained described to be “as addictive as Instagram.”
Just like with Craigslist, one substantial advantage storefronts have over most sellers on these channels is credibility. People feel much more comfortable walking into a storefront than a stranger’s home.
Letgo is an image-based version of Craigslist that thrives in a mobile environment. If Craigslist is Facebook, Letgo is Instagram.
It has followed in the hyper-local giant’s footsteps and prioritized ease of access over an intelligent algorithm, which seems to be working so far since it’s the fastest-growing of the three newer competitors. While it’s still too early to see who will “win” this game, Letgo is winning right now.
Your employees could post merchandise on Letgo within seconds! At a bare minimum, all you have to do is name the item, snap a (high-quality) photo and set the price.
As you can see in the above screenshot Tired of Craigslist, Letgo’s “I’m interested” button below each picture prioritizes showcasing products and ease of contact over the identity of sellers. You have to click a listing before you can see the seller, their rating and their verification.
OfferUp and 5miles, instead of Craigslist and Letgo, use intelligent algorithms that remain designed to combat fraud. Because of this difference, users may already feel much safer using these platforms over Craigslist.
However, the intelligent algorithm creates a couple of extra barriers to posting items, which equals more work for you. OfferUp and 5miles both require more details than Letgo to publish an article.
We love that both of these platforms have a solid commitment to safety. OfferUp has an impressive standards page, and 5miles promises that its support team continually reviews listings. They even have identity verification steps, giving you a distinct advantage if you become a verified seller.
Although it means more work for your employees, the higher entry barrier might also mean you can find more qualified customers on these channels, while on Craigslist and Letgo, you might encounter more scammers. I found a neat local used furniture store by using OfferUp, and I was relieved to get to walk into a store rather than have to negotiate meeting up with a stranger.
Despite heightened security measures, neither 5miles nor OfferUp has been incident-free, but those problems, unfortunately, come with the territory of local sales channels. These security risks give you an advantage as a professional seller. People will trust you much more than they will charge the average seller.
A significant benefit of 5miles over Letgo and OfferUp is that it has more options for professional sellers like you. You can pay to boost a listing, similar to Facebook promotion, to get in front of your audience.
The site does have small listing fees if you post more than 5 of the same item, but these small fees serve three critical purposes:
Discouraging spammers posting multiple listings of the same item to gain more exposure
Encouraging severe buyers and serious sellers to use the platform
Differentiating 5miles from OfferUp, Letgo and Craigslist by blending elements of larger e-commerce channels like eBay and more extensive social networks like Facebook with a neighbourhood feel
The Main Problem with These Channels: No E-Commerce Integration
Unfortunately, we’ve been unable to find any e-commerce automation platform that integrates with Letgo, OfferUp or 5miles — which makes sense when we consider that all of these local channels encourage users to make payments in person. Many users have remained scammed when trying to receive transactions through online payment methods such as Venmo.
You’ll have to manually post and monitor inventory if you want to use these apps—meaning you need to either have one of your employees delete a list from these websites as soon as possible after it sells in-store. Or you’ll need only to post select inventory online.
Are Letgo, OfferUp and 5miles Worth It?
Check Out: More Helpful Resources on TheWHOblog
You have excess inventory that is not present bought in-store
You have a niche product that you could sell at a great price to the right customer, but the odds of them walking into your store are small
Tired of Craigslist It’s a slow season, and your employees have some extra time to post and monitor your listings
If you have multiple locations and need a comprehensive e-commerce solution that syncs your listings across all your channels simultaneously, these channels will not work for that purpose. However, if you’re trying to get the word out that you exist in your local market, don’t underestimate the power of using channels like OfferUp, Letgo and 5miles to get more people to visit your stores. It’s free advertising.
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