Business

Collective – Content of a collective agreement, Back office activities

What is a Collective?

A collective is a group of people who work together on a common project without relying on internal hierarchies. Collectives can be large or small.

They can exist temporarily or for a more extended period, and joining them is voluntary.

Any group – be it a social club, an NGO, or a political organization – with a board of directors, a boss, a
manager, a guru, or a president is not a collective.

In our society today, most formal organizations use a classification system that places decisions.

And also, they were making power in the hands of a minority, who then use that power to serve their interests.

Precisely what collectives should prevent

  • In collectives, leadership occurs naturally and smoothly. All skills and knowledge are shared and not accumulated by an elite.
  • This means that they can exchange duties and responsibilities between members of a collective, which can lift them if someone begins to abuse their power.
  • This horizontal structure is a dynamic and essential way to increase member empowerment continually.
  • In many ways, collectives are the primary form of organization among anarchists.
  • Jointly implemented projects may include magazines, bars, information shops, self-help groups for prisoners, bicycle cooperatives, community gardens, publishers, etc.

Content of a collective agreement

  • All necessary mutual rights and obligations arising from an employment relationship are regulated in the collective agreement.
  • These are above all regulations about remuneration (minimum salaries or minimum wages), special payments (vacation and Christmas bonus), and working hours.
  • The collective agreement aims to define appropriate wage and working conditions for as large several employees as possible and all industries and regions.
  • However, a Collective of Back-Office Platform that Caters to Business of one just Landed a Hefty Seed round.

What is the back office about?

  • In contrast to the front office, the back office consists of parts of the organization that do not directly generate income for the company.
  • They are essential administrative functions that support day-to-day business operations.
  • The staff in this section do not typically interact directly with the company’s customers.
  • The back office’s primary responsibility is to ensure that all business operations are carried out transparently and efficiently.
  • The back office consists of departments such as human resources, operations, IT, accounting, and compliance.
  • While some organizations might argue that front office people and processes are a higher priority since they generate revenue directly for the business.
  • However, the industry would not function without back-office teams and processes.
  • Back Office staff design information systems, manage databases, manage the company’s finances, and seek new talent essential to business sustainability.

Back office

  • The back office is the part of the company made up of administrative and support staff who have no contact with the customer.
  • Back-office functions include billing, approval, record maintenance, regulatory compliance, accounting, and IT services.
  • For example, a financial services company consists of three parts: the front office (e.g., sales, marketing, and customer service), the middle office (risk management), and the back office (administration and support services).

Special considerations

  • Although back-office employees do not interact with customers, they typically actively interact with front-office employees.
  • For example, a manufacturing equipment supplier may seek help from the back office staff to provide accurate inventory and pricing structures.
  • Basically, Real estate marketing professionals often interact with sales reps to create exciting and relevant marketing material.
  • In contrast, IT professionals regularly interact with all company areas to ensure the systems are working correctly.
  • Many non-target college and university business school students see back-office work as an opportunity to gain experience in a company.
  • While it might differ from company to company, working in back-office roles differs from the front office.
  • Except for corporate credit risk roles, it may not provide a front office with the experience to make that transition.

Also Read: Real estate technology – Next Frontier in Real Estate Technology

Back office activities, the weight of compliance

  • Another side on which the back-office activities are traveling parallel with the front -end is obedience.
  • However, there is a tendency to equate this term almost always only with the European Regulation GDPR.
  • Which concerns personal data protection; there are many regulatory compliance demands involved in document workflow internal organizations with Enterprise document management system software.
  • Especially in a context like the current one, where the workflow’s digitalization is progressing rapidly, the importance of compliance takes on a strategic key.
  • A back-office must comply with a series of measures in line with that required under the law.
  • A need that, however, must not jeopardize the fluidity of workflows.
  • It is why the technologies that enable the innovation of back-office activities must, at the same time, ensure compliance profiles.

Run HR processes hands-free

  • Between ensuring employee safety and well-being and keeping operations hampered by legacy systems, human resources have been put at the forefront of today’s new normal.
  • Performance through playing a strategic role in the business to adapt to market changes, human resources must move to the forefront of digital transformation.
  • Basically, Intelligent automation makes this step possible right now.

Responsibilities and management tasks of the back office

  1. Firstly, Support and support the administrative staff in daily operations.
  2. Secondly, Support and coordinate with the sales and marketing teams.
  3. Conduct and document market research and report to the marketing department.
  4. Support of sales staff in the administration and documentation of customer accounts.
  5. Analyze competing products and generate reports.
  6. Prepare and balance customer credit.
  7. Correct discrepancies in customer account balance.
  8. Assist inventory control staff in keeping inventory records.
  9. Help the front office staff keep the office space clean and tidy.
  10. Lastly, Support of the front office in the preparation, planning, and organization of meetings, events, and appointments.

Also Read: More Helpful Resources on ImTechies

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